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Home PageDrain Master Plumbers Water Line Repairs Vancouver Damaged or Broken Water Lines

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Sept 12th 2017

Our sewer line had become clogged. We called Drain Master Plumbers who came to our home in Deep Cove. The plumbers found out tree roots had gotten into our line. Since they were going to replace the line without digging a trench we let them do the job. They did an excellent job replacing the sewer line. The price was very good as well.

By

July 25th 2017

We had Drain Master repair are broken water line as it was leaking into our home. We chose them because of the price they gave us and that they would do the job using trenchless equipment as we dig not want our yard to be dug up. They did an excellent job replacing the water line with no damages done to our property. Will and Ani

By

Water Line Replacement Vancouver

We had our water line replaced by Drain Master Plumbers. We chose them because they gave us the best quote and said they would not need to dig a trench in our yard. They did exactly as promised and they just dug up 2 small holes, one where they placed the new water line and a hole where they used a machine to pull the new line through. An excellent job well done. It was done on time and price and you would never have known they were here to replace our water line. Highly recommended. Billy

Drain Master Plumbers replaced our water line without digging a trench. They had quoted us the best price overall and the job was completed on time as promised. No damage was caused to our garden or property. Very friendly plumbers. Great job. Dino

Barry Campbell
Deep Cove, BC

Willy C.
Burnaby, BC

12/18/2016
I would like to take the time to thank you for the great job your plumbers did in replacing our homes water line. Your lead plumber  was very pleasant to talk to and he made sure the job was being completed to perfection. My wife was very happy that you were able to replace our water line without digging a trench, therefore causing no damage to her prized garden.

The job was completed on time as promised and at the price (which was the best we were quoted) you quoted us. Your plumbers cleaned up the site and when they were finished, you could not even tell that our  water line had just been replaced.

We now have not only a dry basement, but plenty of water pressure for showering, doing the dishes and our laundry. We could not have asked for a better job.

We definitely would recommend your company to any of our friends and business associates.

Thank You once again for a great job.

Sewer Line Repair 10/10
Sept 12th

Our sewer line had become clogged. We called Drain Master who sent plumbers to our home in Deep Cove.

The plumbers found out tree roots had gotten into our line. Since they were going to replace the line without digging a trench we let them do the job. They did an excellent job replacing the sewer line by digging only 2 small holes in our yard and using a pipe bursting machine that pulled the new sewer line through the holes and replaced the old line with the new one.

An excellent job was done at a very reasonable price.

Barry C

The price was very good as well.

Water main replacement

In one of the coldest day during the winter, we discovered that we had a leak somewhere along the water main line. After getting a plumber to give us a temporarily water solution, we searched out for a permanent solution in replacing the water main. Gerry was one of the few companies that responded to our request as all the plumbers were busy going around fixing frozen pipes, and he was the only one that was willing to come out to give us an actual "free estimate" without charging up to around $200. Gerry came over the very next day after our conversation, and was able to give me a quote and guaranteed that there will be no overrun cost as they had a plan B and plan C in case their trenchless method did not work out. The project did turn out to have a little hiccup and they did have to dug an extra hole in the yard + a hole in the drive way concrete and actually took at least a day longer than they anticipated, but they were thorough with their job and clean up. I would definitely recommend them based on their competitive cost, Gerry's responsiveness, their respectable and professional employees (Alex's team and Jose's team), and their technology/skills (trenchless). The only detractor for the project was their timeliness on the 2nd and 3rd day, and the concrete repair on the driveway was quite uneven. However, given everything else they've done, that was only a small detractor. Realistically, it's a 9.5/10.

Replace water line from city supply to house

Aug 22, 2016. My mom's house in the Government Road area of Burnaby had a water leak in the supply line. Tree roots from a big tree in front of house the likely cause of a crack in the copper line which was causing a never ending puddle of water on the driveway. The scheduled start time was 8:30 and the crew showed up a bit after 8:00. The technology used by Drain Masters uses a hydraulic jack to remove old copper pipe and jack in a flexible plastic pipe at the same time. This allowed mom to keep the troublesome but beautiful tree and no breaking of the concrete in front of the house was required. Other company had quoted $7000 to do the job using a dig and fill method requiring breaking up of the concrete and removal of the tree. My 96 year old mom is very happy with the final result. Drain Masters crew, Luis and David, did a great job.



To So
a week ago-

The main water line burst in front of our duplex in Marpole this week. I heard horror stories from other victims about what this would probably cost. Still it had to be done. The city of Vancouver had lied to me when it said the line was copper and I had just finushed spending two vacation days looking for copper with my metal detector. I was dealing with a lake in front of the house. The city made it clear they didn't care. I truly is the no fun city. Call Before You Dig was absolutely useless as well, telling me they didn't respond to e-mail requests and since this was private property they could not help anyway. They were the first ones to waste my time. I then sent three RFQ's and Gerry at Drain Master was the only one to follow up with phone calls, a visit, and a quick and much less scary estimate. The next day they showed up on time, ready to go, and by 1:30PM the grey plastic line used in the 80's to build the junk duplexes Vancouver is famous for was replaced. They were professional all the way, they knew what to do, and their equipment did the job. The planters that had been disassembled for ease of access were back exactly as before, the sight was cleaned up. Why can't they all be like that? I was certainly impressed. Many thanks to Jose Antonio and his right hand man for putting a worry wart like me at ease.
I would use Drain Master again without hesitation. Thank you!

brent joel


My problem was a slow draining bathtub. I had tried several times to do it myself.
Finally I called Drain Master. From the lady answering the phone to the
technician (Mike), my experience was nothing short of fantastic.
The Lady did as she promised, called back in a few minutes and had a technician available, to the tech calling and announcing his pending arrival time, to the completion of the job. I was 100% satisfied and have no hesitation referring them to others or calling them for any problems I have in the future.
Good Job Drain Master
Suggestion. Maybe the techs should have some business cards to leave behind.

   

           
 
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Water Lines: Rust and other minerals can build up inside your water line, affecting your water volume. If you have good pressure but bad volume, you will notice it when somebody flushes a toilet or shower.

Identifying The Water Line Problem

Slow sink or tub drains.
Water backing up in the bathtub, shower, or sink.
Wet areas in walls or along floors in rooms adjacent to walls containing drain pipes.
Wet areas in the lawn near drain piping.
Unusual gurgling or bubbling sounds when water is draining.

Rust is a main water line problem.  If you were to cut open your water line.. Read More

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3287 Ardingley Ave
Burnaby, BC
604-512-5211

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