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What are the qualities of a good
plumber and plumbing company?
Check to make sure that they have a plumbing license. The most
basic rule is to be sure that they're licensed and carry full
insurance that protects you and your neighbour's property in the
event of a catastrophe.
Get two or more references and read online reviews. You can even
ask to see some of the work they have done. Read their Facebook
page and Twitter feed to see how they are interacting with their
customers.
Ask how long they have been in business for. At the very least,
this tells you they shouldn't disappear on you. Theoretically,
reputable companies should last, while unreputable fade. But
sadly, that's not always the case. Ask how long they have been
in business for. At the very least, this tells you they
shouldn't disappear on you.
Get another bid/quote for the job but make sure you are
comparing apples with apples. Some companies strip their jobs
back to the absolute minimum so they can come in at the lowest
price but the work won't last the longest possible time. Ask the
company that is more expensive why their price is at that level,
so you can determine if there is a difference.
Ask about their guarantee. Is it money back? Is it limited in
any way? Is it written on your bid/quote? Plumbers with great
belief in their performance standards put their money where
their mouth is.
Find a plumber that gives pricing for small jobs over the phone
isn't necessarily the sign of a good plumber. Some plumbers
prefer to provide quotes only when they are in front of the job
so they get it exactly and 100% right. From a plumber's and
customer's perspective, there's nothing worse than saying it
will cost $X to fix and get to the home, only to find that its
really $Y because of some complicating factor.
The real key is to get flat, fixed quotes so you know exactly
what the plumber will do and exactly what you will pay. The only
way this will be truly accurate is if the plumber is in front of
the work.
Ask neighbours or nearby friends for plumbing referrals. The
best way to find a good plumber is to have referrals from people
you trust. Ask a friend, relative, or colleague you trust for a
recommendation.
If you've had a good experience with another professional, such
as an A/C repair technician, a roofer or an electrician, try
asking them for a referral. If they've been working in the
industry for a while, chances are they'll have some contacts.
And if you call a plumber based on a reference, be sure to let
the plumber know immediately who referred you. They might even
give you a discount.
Conclusion: When you have researched the options for finding a
good plumber, we are positive that we are the plumbing company
to give you the finest products on the market, the best service
available, the best price and our guarantee that our works
surpasses that of other companies in out trade. We look forward
to working with you to solve all of your plumbing problems.
Call us and talk to our friendly staff and we will give you the
best service in the industry.
25 years of experience and
customer satisfaction. 604-739-2000
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